Privacy Policy

mayong77 ("we", "us", "our", "the Company") is the operator of the online casino and sports betting platform accessible at mayong77.cam ("the Platform"). We are committed to protecting the privacy and personal data of every individual who registers an account, browses, or otherwise interacts with our Platform ("you", "the Player", "User").

This Privacy Policy ("Policy") sets out in clear terms what personal data mayong77 collects from you, the purposes for which that data is processed, how long we retain it, with whom it may be shared, and the rights you hold in relation to your own personal data.

This Policy is effective from 1 January 2026. It applies to all data collected via the mayong77 website, mobile web platform, and any associated communications between you and mayong77 (including live chat, email, and support interactions). It should be read alongside our Terms & Conditions, which govern the overall use of the Platform.

mayong77 serves players primarily based in Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other cities and states. All data processing activities are conducted in a manner consistent with applicable data protection principles.

For the purposes of this Policy, the following terms carry the meanings assigned below:

mayong77 collects only the personal data that is necessary to operate your account, deliver our services, process MYR transactions, comply with applicable legal obligations, and maintain platform security. The categories of data we collect include:

We do not collect special category personal data (such as biometric data, health information, religious beliefs, or political opinions) unless specifically required by a regulatory obligation, in which case you will be notified in advance.

mayong77 collects personal data through the following primary channels:

• Direct submission: Information you provide when creating an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically as you interact with the Platform — including IP address, device identifiers, session data, and gameplay activity — via cookies, server logs, and similar technologies;
• Payment partners: Transaction confirmation and status data received from Malaysian payment processors including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and participating banks (Maybank, CIMB, Public Bank, RHB, Hong Leong);
• KYC service providers: Identity verification data returned by our third-party KYC partners upon submission of your identification documents;
• Fraud and security services: Risk signals and device fingerprinting data collected by our security infrastructure to detect and prevent fraudulent activity.

mayong77 processes personal data only where a valid legal basis exists for doing so. The primary legal bases upon which we rely are as follows:

mayong77 uses your personal data for the following specific purposes:

• To create, maintain, and administer your registered Account on the mayong77 Platform;
• To process MYR deposits and withdrawals via your chosen payment method (Touch 'n Go eWallet, DuitNow, FPX, etc.) and to maintain accurate financial transaction records;
• To conduct identity and age verification as required for KYC compliance — confirming that all Players are aged 21 or above;
• To detect, investigate, and prevent fraudulent activity, account abuse, money laundering, and other prohibited conduct as defined in our Terms & Conditions;
• To personalise your Platform experience — including game recommendations based on play history and promotional offers relevant to your account tier;
• To monitor gameplay patterns for responsible gambling purposes — including triggering intervention measures where indicators of problem gambling are detected;
• To provide customer support and resolve disputes via live chat, email, and other support channels;
• To send you service-critical communications — such as account security alerts, withdrawal confirmations, and policy update notifications;
• To send promotional communications and bonus offers where you have provided consent and not subsequently withdrawn it;
• To conduct internal analytics to improve Platform performance, game selection, user experience, and support quality;
• To comply with all applicable legal, regulatory, and reporting obligations.

mayong77 does not sell, rent, or otherwise commercially transfer your personal data to any third party. We share personal data only in the following limited and controlled circumstances:

• Payment Processing Partners: We share relevant financial data with Malaysian payment service providers (Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX gateways, and connected banks including Maybank, CIMB, Public Bank, RHB, and Hong Leong) solely to execute deposit and withdrawal transactions you have initiated;
• KYC and Identity Verification Providers: Identification documents submitted during the KYC process are shared with our verification partners to authenticate your identity and age — this is a regulatory requirement;
• Fraud Prevention and Security Services: Technical identifiers (such as IP addresses and device fingerprints) may be shared with fraud detection service providers to identify and block suspicious or abusive activity;
• Cloud Infrastructure Providers: Personal data is stored on secure cloud servers operated by our infrastructure partners under strict data processing agreements that bind them to the same standards as this Policy;
• Legal and Regulatory Authorities: We will disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required by law, court order, or binding regulatory direction — without requiring prior notification to you in such cases;
• Corporate Transactions: In the event of a merger, acquisition, or sale of substantially all of mayong77's assets, personal data held by the Company may be transferred to the successor entity — subject to the same privacy protections described in this Policy.

All third parties with whom mayong77 shares personal data are contractually bound to process that data only for the purposes specified, to maintain appropriate security standards, and to not use or disclose it for any other purpose.

The mayong77 Platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised user experience. The categories of cookies we use are as follows:

You may manage cookie preferences through your browser settings. Please be aware that disabling certain cookies (particularly strictly necessary cookies) will affect your ability to use the mayong77 Platform. Most modern browsers allow you to configure cookie handling on a site-by-site basis.

mayong77 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following retention periods apply as general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an individual. Anonymised aggregated data may be retained for statistical purposes without limit.

mayong77 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• AES-256 encryption for all personal data stored on mayong77 servers;
• TLS 1.3 protocol for all data transmitted between your device and our Platform;
• Two-factor authentication (2FA) available for all registered accounts;
• Role-based access controls limiting internal access to personal data to only those staff members who require it for legitimate operational purposes;
• Regular security audits and penetration testing conducted by qualified third-party security professionals;
• Automated anomaly detection systems that flag and investigate unusual account activity in real time;
• Strict data processor agreements with all third parties who handle personal data on our behalf.

Despite these measures, no data transmission over the internet or storage system can be guaranteed as completely secure. If you have reason to believe your account has been compromised, please contact our support team immediately via live chat.

As a Player whose personal data is processed by mayong77, you hold a number of rights in relation to that data. These rights are described below. To exercise any of these rights, please contact us via live chat or by writing to [email protected]. We will respond to all data rights requests within 30 calendar days of receipt.